WHAT WILL YOU DO?

The IT-Specialist / Systems Engineer will organize and improve processes within all IT systems relating to our client services, Custmore Relationship Management and Accounting automation. Together with the IT Manager, he/she will take part in ICT initiatives throughout the whole project lifecycle from project design to delivery. He/she will help manage, maintain IT systems, as well as server and infrastructure maintenance and makes sure end-to-end IT operations are delivered on-time and on-quality. The IT Specialist/System Engineer is part of the global IT team (6 FTE) and reports to the IT Manager.

Other responsibilities are:

• Professionalizing and improving IT support;
• Overseeing global on-premise servers and applications;
• Overseeing global cloud solutions including Microsoft 365;
• Cooperating and sharing ideas about network, backup, device management and IT policy;
• Working together with compliance team on risk management and cyber security;
• Supporting IT Management by actively executing set tasks and projects;
• Participating in IT-related projects and asset management;
• Providing second-line support to our first-line support team.

HOW DO YOU FIT INTO THE TEAM?

As an IT-Specialist / Systems Engineer, you need to maintain and support all IT software and analyze potential trouble areas. In this position, you need to take an active approach and quickly communicate within the team. Demonstrated solution and software skills are required since you will actively organize and maintain resources. You can relate to the organization’s goals and objectives and show high levels of drive and commitment to high quality & on-time delivery.

Other relevant qualifications for this profile:

• Successfully completed an IT related study, Bachelor / Master’s;
• Working and thinking standards on Bachelor level or above;
• At least 5 years of related work experience;
• Independently analyze and solve problems;
• Active approach;
• Eager to learn and being social;
• Excellent communication skills in English (both verbally and in writing);
• Knowledge and experience with Microsoft 365 cloud platform;
• Knowledge and experience with Windows Server environments;
• Knowledge and experience with virtualization and cloud computing;
• Knowledge and experience with Mobile Device Management, device scripting;
• Kwowledge of and affinity with Apple Mac / iOS ecosystem is preferred;
• Available full-time;
• Willing to travel to our other Trustmoore offices in Europe.

Do you recognize yourself in this profile? We can’t wait to meet you!