WHAT YOU WILL DO?

As an Investor Relations Officer you will join a boutique fund administration and corporate services firm in Singapore, in a lean team where everyone rolls up their sleeves and every member directly contributes to the success of the business. The focus of this position is Transfer Agency and Investor Services, with hands-on exposure to Fund Accounting and close collaboration with the fund accounting team. You will support a portfolio of Hedge Funds, Private Equity, Venture Capital and Real Estate structures, working with fund managers, investors, banks, and internal stakeholders.

Main responsibilities are:

Lead investor onboarding and ongoing maintenance, including subscription processing, KYC/AML reviews, and accurate investor data management.
Manage day-to-day transfer agency activities (subscriptions, redemptions, transfers, switches) and independently resolve investor enquiries.
Prepare and issue investor communications such as capital call and distribution notices in line with fund documentation and regulatory requirements.
Maintain and reconcile investor registers, ensuring strong record-keeping, internal controls, and audit readiness.
Oversee AML, FATCA, and CRS processes, including periodic reviews, ongoing due diligence, and issue escalation.
Collaborate with the fund accounting team on operational matters impacting NAVs, investor allocations, and reporting.
Support accurate and timely NAV deliverables through validation of cash movements, expenses, reconciliations, and fee calculations.
Prepare and review fund and SPV schedules for internal reporting and external stakeholders.
Liaise with clients and external parties (fund managers, banks, auditors, advisors) and support client meetings with accurate data and follow-ups.
Build and maintain strong client relationships, ensuring high service standards and proactive issue resolution.
Ensure adherence to internal procedures, deadlines, and service level agreements.
Identify and implement process, workflow, and system improvements to enhance efficiency, scalability, and control.

HOW DO YOU FIT IN THE TEAM?

As an Investor Relations Officer, you need to manage ad-hoc activities, next to your intensive client contact and daily work. In this position, you need to prioritize what is important, have a hands-on and independent work mentality and be able to deal with stress. A helicopter view is required, since you are responsible for the legal processes and deadlines of your client companies. You are proactive, know what you are capable of, possess good communication skills and not afraid of asking questions. This is a great role for someone who wants end-to-end fund operations exposure in a boutique setup where the culture is collaborative.

Other relevant qualifications for this profile:

Have a minimum of Bachelor Degree in Accounting, Finance, Business, or equivalent;
A minimum of 2 years work experience in the Transfer Agency/Investor Services within fund services, fund admin or equivalent;
Fluent in English, both orally and in writing;
Exposure to fund accounting workflows is required;
Working knowledge of AML and investor due diligence concepts, including FATCA and CRS
Comfortable working in a small, fast-paced team and handling multiple deadlines
Clear communication skills and willingness to work directly with clients
Knowledge of relevant local and international regulations;
Self-motivated and able to work independently and as part of a team;
Willingness to develop your professional skills in an international environment;
Personal credibility and integrity;
Proactive, responsible, high meticulous and detail-oriented.