WHAT YOU WILL DO?

As Investor Relations Officer (IRO) you are part of a dedicated client servicing team and you will work closely with other IROs , Fund Accountants and Fund specialists in order to continuously exceed our client’s expectations. You will be responsible for client- and investor onboarding, transfer agency and corporate secretarial activities for our fast-growing portfolio of alternative investment funds and related SPVs. You are expected to continuously develop both personally as well as professionally and deliver added value to all disciplines within Trustmoore and contribute to the further growth of our office.

Main responsibilities are:

• Establish and maintain investor register and records;
• Complete investor know your client (“KYC”) and anti-money -laundering (“AML”) processes in accordance with local regulatory requirements;
• Processing and confirming subscriptions, redemptions and transfers;
• Processing capital calls and discributions;
• Production and issuance of investor reports and notices;
• Be the first point of contact for investors and attend to investor inquires;
• Provide feedback to Fund Managers;
• Maintaining our secure investor portal;
• Communicating, maintaining relationships with and meeting the expectations of Investors, Investment Managers, Auditors and other Fund participants;
• Opening and maintenance of bank accounts in the name of a fund; and
• Communicating and liaising with internal Fund Specialists, Legal, Compliance and Financial team.

HOW DO YOU FIT IN THE TEAM?

As a IRO you work closely with team members of various levels and are capable of managing ad-hoc activities, intensive client contacts and your daily work. In this position, you need to prioritize what is important, have a hands-on and independent work mentality and be able to deal with stress You are proactive, know what you are capable of and possess good communication and organisational skills.

Other relevant qualifications for this profile:

• Have a minimum of Bachelor Degree in Law (corporate/company) or equivalent;
• A minimum of 2-3 years of experience in the fund services or corporate services provider industry;
• Fluent in Dutch and English, both orally and in writing;
• Knowledge of relevant local and international regulations;
• Flexible attitude and stress tolerance;
• Self-motivated and able to work independently and as part of a team;
• Is quality focused, business-minded with the ability to deliver excellent service to our clients;
• Willingness to develop your professional skills in an international environment;
• Personal credibility, integrity, high moral standards;
• Proactive, responsible, high meticulous and detail oriented; and
• Must be able to work on multiple issues, change priorities and organized workload. 


Do you recognize yourself in this profile? We can’t wait to meet you!